Privacy Policy
Privacy Policy
Hi! This is our privacy policy and, if you landed here, it means that
you want to learn how we process your personal data at:
Dolly Peg Boutique
dollypegboutique0@gmail.com
and how we protect your privacy. We won’t let you down!
It is very important that the information we hold about you is
accurate and up to date. Please let us know if at any time your
personal information changes by emailing us at dollypegboutique0@gmail.com
by updating your details via your account on our website.
Essential information we collect
In operating our store, it is essential for us to capture some
information about your device, such as your IP address and information
related to your visit when you browse our store. For example, this
might include time-stamp, the last page or product you visited, the
indication that you logged in. We do that in order to:
● remember who you are after you log in so that you do not need to
authenticate at each click;
● monitor if our website is running with the high performance we are
dedicated to providing;
● let you browse between products without having to start back from
the home page at each click;
● remember if you put something in your shopping cart before you
decide to checkout; and
● control that your data is processed securely.
We call the information mentioned above “essential information” and we
collect it through the use of cookies. Cookies are small text files
that most websites uses. A website places cookies in the web browser
and then reads the information collected through the cookies every
time the user performs an action. We use cookies. Without enabling
this mechanism and this kind of cookies (first-party cookies), we
could not provide you with the smooth experience that you expect while
you are navigating.
Order information you expressly provide
If you buy something from our store, we will need more specific
information about you. To fully process your order and ship the
merchandise you selected, we need your personal data such as your
first and last name, your email address and your shipping and billing
address. We also use your contact and order information to send you
communication related to the processing of your order. We will ask you
to provide this information in our “checkout page” before letting you
finalise your purchase with the payment.
Accounts
You can sign up for an account if you’d like. This will make us happy
because it confirms your interest in our store. It should also make
you happy because we will remember your information and, when you
decide to buy our products, you do not have to provide all of your
information over again -- you just have to log-in. Before registering
your account, we will ask you to expressly provide your consent to
this privacy policy. Only if you give us your consent, we will open
your account. We will also give you the possibility to easily withdraw
your consent and delete your account. Just connect with us at the
contact details on our contact page or email dollypegboutique0@gmail.com
Partial Purchases
If you have started to buy one of our products, but have not completed
the purchase, you may have provided partial information, such as your
email. In that case, we might send you an email to remind you about
your interest. If you are not comfortable in receiving further emails
of this kind, we will give you a simple opportunity to opt-out. Your
privacy means a lot to us and we will stop sending you these
communications right away.
Reviews
If you have completed a purchase, we will send you an email to ask you
to review the product you bought. We want to be sure that whether you
love your purchase or have a complaint, you can share your opinion
with other customers.
Personalisation
We also use some specific information related to your visit, such as
the timestamp of your visit, the page or the product you viewed, where
you are coming from (if you came to our store because you clicked on
an advertisement or you just opened our direct link). This is very
similar to the “essential information,” but we use it to provide you
with a personalised experience. The information on your visit provides
us with insights on your interests and allows us to send you relevant
communications. We capture this information through cookies, called a
"beacon," that we allow you to block.
Please see our cookie policy for further information.
Other uses of personal data
If you have signed up to our marketing emails, your email address,
name or other marketing data that includes data about your preferences
in receiving marketing from us and our third parties and your
communication preferences. We process this data to enable you to
partake in our promotions such as competitions, prize draws and free
give-aways, to deliver relevant website content and advertisements to
you and measure or understand the effectiveness of this advertising.
How do we process your information?
● Payment: We use payment provides PayPal, Shopify & Klarna
● Shipping: We integrate with a number of shipping companies to
fulfill your orders including Royal Mail
Partnering with highly specialised external companies allows us to
focus on what we do best: selling great products.
How can you control your personal data?
If you are one of our customers who is in the EU, and we are
specifically selling our products to the Member State where you are
located, you have specific rights that we are honored to enforce
without undue delay: Access, Correct, Erasure, Port, Object. If you
cannot exercise your choice on your account page or if you do not have
an account with us, please reach out to us, at the contact details at
the bottom of this page. We will be more than happy to help.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also
keep some data for security investigation. Most importantly, we have
specific obligations for fraud detection and tax reasons. Therefore,
we might need to retain certain data even if you ask to delete it.
Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a
complaint. Please contact dollypegboutique0@gmail.com
Any update?
If we update our Privacy Policy to reflect a change or improvement of
our services or a new legal obligation, we will publish the new
version on our website under our policy section